Malwarebytes Premium Services and Support

Premium Services and Support Hero

Premium Services and Support

Premium support from the most trusted name in cybersecurity

Malwarebytes offers Premium Services and Support package options to meet the needs of global businesses, small and large, by helping accelerate return on your Malwarebytes business solutions.

  • Includes standard support
  • 24x7 severity 1 support
  • Priority case routing

  • Includes Standard Plus support
  • Designated technical account manager
  • Migration assistance
  • Implementation assistance
  • Product training
  • Quarterly personalized health checks

  • Includes Silver Package support
  • Technical integration assistance
  • Designated customer support engineer
  • Monthly personalized health checks
  • Annual on-site business review

Malwarebytes Implementation Service

Designed to accelerate the deployment of your new Malwarebytes security product, a Malwarebytes Implementation Specialist will guide your team through:

  • Deployment planning
  • Policy setup
  • Deployment
  • Deployment review
Malware removal service

Is your organization under attack right now?

Step 1: Take a deep breath. Step 2: Squash that invasion with our Malware Removal Service. We’ll quickly assign a Malware Removal Specialist to help your team identify the issue, eliminate that malware, and then restore your system to a pristine state.

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